Effective Date: 20/05/2023
 

At Yamba Twin Pines motel, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you visit our website or use our services. By accessing our website or providing your personal information, you consent to the terms of this Privacy Policy.
 

Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, postal address, and payment details when you make a reservation, contact us, or sign up for our newsletter.
 

1.2 Usage Information: We automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing activity. This information helps us understand how visitors use our website and improve our services.
 

Use of Information:

2.1 Provide and Improve Services: We use your personal information to process reservations, respond to inquiries, and provide the requested services. We may also use your information to improve our website, services, and customer experience.
 

2.2 Marketing Communication: With your consent, we may send you promotional emails or newsletters regarding our services, special offers, or events. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the email.
 

2.3 Legal Compliance: We may use or disclose your personal information when required by law, regulation, legal process, or governmental request.
 

Sharing of Information:

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are obligated to protect your personal information and may only use it for the purposes specified by us.
 

3.2 Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred to the acquiring entity. We will notify you and provide choices regarding your personal information if such a transfer occurs.
 

3.3 Legal Requirements: We may disclose your personal information if we believe it is necessary to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety.
 

Data Security:

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
 

Data Retention:

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymise it.
 

Children's Privacy:

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete it promptly.
 

Your Choices and Rights:

You have the right to access, update, correct, or delete your personal information. You may also have the right to object to the processing of your personal information, restrict its processing, or request data portability. To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.
 

Third-Party Websites:

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
 

Changes to this Privacy Policy:

We may update this Privacy Policy from time