Effective Date: 20/05/2023
Information We Collect:
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, postal address, and payment details when you make a reservation, contact us, or sign up for our newsletter.
1.2 Usage Information: We automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing activity. This information helps us understand how visitors use our website and improve our services.
Use of Information:
2.1 Provide and Improve Services: We use your personal information to process reservations, respond to inquiries, and provide the requested services. We may also use your information to improve our website, services, and customer experience.
2.2 Marketing Communication: With your consent, we may send you promotional emails or newsletters regarding our services, special offers, or events. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the email.
2.3 Legal Compliance: We may use or disclose your personal information when required by law, regulation, legal process, or governmental request.
Sharing of Information:
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are obligated to protect your personal information and may only use it for the purposes specified by us.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred to the acquiring entity. We will notify you and provide choices regarding your personal information if such a transfer occurs.
3.3 Legal Requirements: We may disclose your personal information if we believe it is necessary to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety.
We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete it promptly.
Your Choices and Rights: